Tranquility Cycles CIC
Website Terms of Service
Last updated: 19 Aug 2026
- About these Terms
These Website Terms of Service explain the terms that apply when you use the
Tranquility Cycles CIC website and interact with our online services.
By using our website, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use our website.
Tranquility Cycles CIC is a Community Interest Company registered in Scotland.
Company number: SC877620
Registered office: 15 East Campbell St. Glasgow G1 5DT
Email: cyclewithus@tranquilitycycles.org.uk
Website: www.tranquilitycycles.org.uk - About Tranquility Cycles CIC
Tranquility Cycles CIC is a community-focused social enterprise established to bring people together through community cycling activities for people of all ages helping improve mental and physical health while offering trusted bicycle repairs and maintenance.
We aim to use our activities to create positive social, environmental and community
benefits.
Information about our organisation and activities is provided on our website for
general information purposes. - Using our website
You may use our website for lawful purposes and in accordance with these Terms.
You must not use the website:
for any unlawful or fraudulent purpose;
to attempt to gain unauthorised access to our website or systems;
to introduce viruses, malware or other harmful material;
to interfere with the operation or security of the website;
to impersonate another person or organisation;
to collect or misuse personal information belonging to other users; or
in any way that could damage, disable, overburden or impair the website.
We reserve the right to restrict or suspend access to the website where we
reasonably believe that these Terms have been breached or where this is necessary
to protect the website, our organisation or other users.
- Information on our website
We try to ensure that information published on our website is accurate and up to
date.
However, information may occasionally contain errors, omissions or information that
has become out of date.
Website content is provided for general information and should not be relied upon as
professional, financial, legal, medical or other specialist advice.
We reserve the right to update, amend or remove website content at any time. - Services and activities
Details of our services, activities, projects, events, training and other opportunities
are provided on our website.
Where you book or purchase a specific service, activity, course, event or other
product from us, additional terms and conditions may apply.
Where additional terms apply, these will be provided to you before you enter into an
agreement with us.
Bookings made through our website are subject to availability and are not confirmed
until we have provided confirmation of your booking.
We reserve the right to cancel or change an activity where this is reasonably
necessary, including because of circumstances outside our control.
Any specific cancellation, refund or payment terms will be explained at the time of
booking. - Payments
Where we provide paid services or activities, prices will be clearly stated before you
make a payment.
Payments may be processed through a third-party payment provider.
We do not normally have access to or store your full payment card details.
The use of third-party payment services may be subject to their own terms and
privacy policies.
- Intellectual property
Unless otherwise stated, the content of this website belongs to Tranquility Cycles CIC or
is used by us with permission.
This may include:
text;
photographs;
graphics;
logos;
artwork;
documents;
videos; and
other website content.
You may view and access our website for your personal or organisational use.
You must not reproduce, copy, modify, distribute, sell or commercially exploit our
content without our prior written permission, unless permitted by law.
If you wish to use any of our content, please contact us. - Content provided by users
If you submit content to us, such as photographs, comments, testimonials, stories or
other material, you remain responsible for that content.
By submitting content, you confirm that:
you have the right to provide it to us;
it does not infringe another person’s rights;
it is not unlawful, defamatory, offensive or harmful; and
you have obtained any necessary permissions from people appearing in
photographs or other material.
By submitting content, you give Tranquility Cycles CIC permission to use, reproduce and
publish that content for purposes connected with our organisation and activities.
We reserve the right to remove content that we consider inappropriate or that
breaches these Terms.
- Links to other websites
Our website may contain links to websites operated by other organisations.
These links are provided for information and convenience.
We do not control those websites and are not responsible for their content,
availability, security or privacy practices.
You should review the terms and privacy policies of any third-party website you visit. - Our liability
We take reasonable care in operating our website and providing information through
it.
However, to the extent permitted by law, we do not guarantee that:
the website will always be available;
the website will be free from errors or interruptions;
the information on the website will always be complete or up to date; or
the website will be free from viruses or other harmful components.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms affects your statutory rights as a consumer or
our liability for matters which cannot legally be excluded or limited. - Events outside our control
We will not be responsible for delays or failures caused by circumstances outside
our reasonable control.
This may include events such as:
extreme weather;
natural disasters;
fire;
power or internet failures;
industrial disputes;
government action;
public health emergencies; or
other events beyond our reasonable control.
Where an event outside our control affects a service or activity you have booked, we
will take reasonable steps to inform you and, where appropriate, offer an alternative
arrangement.
- Privacy
Our use of personal information is explained in our Privacy Policy.
Our website may also use cookies and similar technologies. Information about these
is provided in our Cookie Policy.
PRIVATE POLICY AND COOKIE POLICY - Children and young people
Some of our activities may be available to children and young people.
Where activities involve children or young people, additional safeguarding
arrangements and terms may apply.
Information about these arrangements will be provided where appropriate. - Changes to these Terms
We may update these Terms from time to time.
Any changes will be published on this page and will take effect from the date they
are published unless stated otherwise.
We recommend checking this page periodically to ensure that you are aware of the
current Terms.
Last updated: 19 Aug. 2026 - Governing law
These Terms are governed by the laws of Scotland.
Any disputes arising in connection with these Terms or your use of our website will
be subject to the jurisdiction of the Scottish courts, except where applicable law
provides otherwise. - Contact us
If you have any questions about these Terms, please contact us:
Tranquility Cycles CIC
Email: tranquilitycycles@tranquilitycycles.org.uk
Telephone: +44 7492 350559
Address: 15 East Campbell St. Glasgow G1 5DT